01322 339 353
sales@caphoist.co.uk
This notice explains how Capital Hoist Hire and Sales Ltd handles information submitted through this website and how optional analytics and essential security services are used.
Who is responsible for your information?
Capital Hoist Hire and Sales Ltd is responsible for information submitted through this website. Our address is 17 Maypole Crescent, Darent Industrial Park, Erith, Kent, DA8 2JZ. You can contact us at sales@caphoist.co.uk or on 01322 339 353.
Website enquiries
Our forms may collect your name, company, email address, telephone number, the service you are interested in and the information you include in your message. We use this information to respond to your enquiry, prepare quotations, discuss services and take steps requested by you before entering into a contract.
The website does not save enquiry content to a website database or local submission log. Form information is sent directly by encrypted SMTP to the designated Capital Hoist enquiry mailbox. It may then be retained in business email systems for as long as reasonably required to handle the enquiry, maintain business records and meet legal obligations.
Cloudflare Turnstile
We use Cloudflare Turnstile on enquiry forms to distinguish genuine visitors from automated abuse. Turnstile processes technical information required to provide this security check. A successful security token is checked by our server before an enquiry is delivered. Tokens are short-lived and single-use.
Google Analytics
Google Analytics 4 is optional on this website. It is not loaded unless you select “Accept analytics” in the privacy choices panel. If accepted, Google Analytics helps us understand page visits and how visitors use the site. Analytics may set cookies including _ga and _ga_*. These identifiers may remain for up to two years unless you remove them or withdraw your choice.
You can change your selection at any time using the “Privacy & cookies” control displayed at the bottom of the website. Rejecting analytics does not affect access to the website or its forms.
Who processes information for us?
We use service providers where needed to operate the website, including IONOS for authenticated email delivery, Cloudflare for Turnstile security verification and Google for consent-based analytics. These providers process information under their own service and privacy terms and only for the relevant purpose.
Cookies and browser storage
The site stores your analytics choice in your browser so it can respect that choice on later visits. This preference is necessary to remember whether optional analytics should be enabled. Turnstile may use browser information required for security and fraud prevention. Google Analytics cookies are used only after acceptance.
Your rights
Depending on the circumstances, you may have rights to request access to, correction of or deletion of personal information, to object to or restrict processing, and to complain about how information is handled. Contact us using the details above. You may also contact the UK Information Commissioner’s Office at ico.org.uk.
Changes to this notice
We may update this notice when our website, suppliers or legal responsibilities change. The latest revision date will always appear at the top of this page.